Privacy Policy

The pages on this website are only directed at United Kingdom residents and comply with appropriate UK legislation and regulation. We have provided this Privacy Policy to help you understand how we collect and use your personal information when you visit our website.

Who we are

Incorpore provides a range of health and wellbeing related products and services, including access to discounted health club memberships, corporate health screening, health awareness days and home fitness and exercise equipment.

When we refer to "we" or "our" we are referring to Incorpore Ltd, company registered in England & Wales Number 3997432

Why do we have a Privacy Policy?

We have developed this policy because we want you to feel confident about the privacy and security of your personal information. Incorpore takes all reasonable care to prevent any unauthorised access to your personal information.

When we refer to "personal information" in this privacy policy, we mean information, which identifies you as an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, as an individual acting on behalf of a business customer, as a shareholder, or in any other capacity, for example, when you visit our websites.

Please read this privacy policy carefully. If you are visiting any of our websites or using any our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this privacy policy.

What does this privacy policy cover?

This privacy policy only applies to how Incorpore deals with your personal information. It does not apply to any other company or to any other company's websites even if you access them through Incorpore. If you disclose your personal information to other companies your information will be dealt with according to their privacy practices.

What information we collect and how

We may ask you for information to enable us to provide a service to you and we collect this information by telephone, written correspondence or via a website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. For example, we may need your credit card number to pay for goods or services.

We collect personal information, including your name, e-mail address, and employer when you complete a health club voucher. This allows us to track how many people from each organization have completed a voucher and joined a health club and to reconcile number of new joining members coming from Incorpore with our participating health clubs. This information will also be used to report back to the Human Resources department in each company how many employees have downloaded a voucher and joined a health club.

We may also use this information for marketing products and services but we will give the option to opt out of receiving this material. If you enter into any of our competitions or promotions, we may ask for information about you, which will be made clear at the time you enter. We will also inform you of the purposes for which the information you provide may be used.

We may ask you from time to time about what use you make of the services we provide, what other services you would like us to provide in the future, and for other information, such as lifestyle data.

We collect information from visitors to our websites to help us to make improvements to the websites and to the services we make available. We know, for instance, how many visitors there are to each website, when they visited, for how long and to which areas of our website they went. We may share this information with our advertisers and to other companies which offer their goods or services on our websites. It helps to show these organisations how effective our websites are as sales channels for their products. You or any other individual cannot be identified from the information we share as the data is aggregated and anonymised.



We do not use this information to:

identify individuals visiting our website; or

analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or

track any Internet searches which you may make while on our website.



If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

In the case of personal data, with limited exceptions, and on payment of the appropriate fee, you have the right to access and if necessary rectify information held about you.

For how long does Incorpore keep personal information?

The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

How do we protect your data when it is transferred out of Europe?

Countries in the European Economic Area (EEA) are required to have a similar standard of protection of personal data but this is not always the case in countries outside of the EEA. We do sometimes transfer data outside the EEA but before doing so take steps to ensure that your data will be given adequate protection as required by the Data Protection Act.

How can I find out what personal information Incorpore holds about me?

If you want specific information please tell us and give us any relevant information to enable us to locate the information about you because this will speed up our reply. We may be able to provide the specific information you want without you having to make a formal request.

You can make a formal request if you want to know what personal information Incorpore holds about you. In this case, please put your request in writing and send it to us enclosing a cheque for the administration fee of £10 made payable to Incorpore Ltd. The address is:
14 Mill Road, Burgess Hill, West Sussex, RH15 8DR

How can I change the personal information Incorpore holds about me?

If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.

How can I manage Incorpore's contact with me for marketing purposes?

You may choose not to receive marketing information from Incorpore and, if you are already receiving such information from us, you can ask us to stop at any time. If you would like Incorpore not to call or mail you with details of products, services and special offers, please call 0345 300 6474.

How do we protect your personal information?

We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register or make an order (including your credit card details and your password). Any personal data you send us on-line is securely encrypted.

How do you find out about changes to our privacy policy?

We may change our privacy policy from time to time. New policies will be published on our web sites.